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209 Aerotech Drive, Unit 4A
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| Privacy Policy |
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Website Privacy Policy (last updated April 23, 2012) MapleLeaf Seamless Eavestroughing Ltd. (ref. MapleLeaf) respects the privacy of all of its users and is committed to protecting such privacy in accordance with this Privacy Policy. This Privacy Policy explains MapleLeaf’s treatment of your personally identifiable information collected in connection with your activities on MapleLeaf’s website. We urge you to read this Privacy Policy carefully and to check back periodically as this Privacy Policy may change from time to time. Please note that this Privacy Policy does not apply to the practices of companies or websites which are not owned or controlled by MapleLeaf Seamless Eavestroughing Ltd. INFORMATION COLLECTED In the course of operation, MapleLeaf may collect two types of information from our users: Personal Information and Non-Personal Information. "Personal Information" is personally identifiable information, such as your name, address, email address and phone numbers. Personal Information is collected by us when you choose to provide it to us when requesting a quote or further information, online or otherwise. In addition, if you choose to contact our customer service representative, we may keep a record of that correspondence so that we may fully address the subject matter. We may also receive Personal Information from our business partners or contractors, provided that such third parties confirm to us that you have permitted them to share such information. Business contact information such as the name, title, business address, email address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information. "Non-Personal Information" is information of an anonymous nature, such as your Internet Protocol Address ("IP Address"), the domain you may have used to access MapleLeaf, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g., average age or geographical allocation of our users), number of visitors and average time spent on MapleLeaf’s website, is also considered Non-Personal Information. Non-Personal Information is collected or derived by us in the course of operating our website. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a Cookie (as defined herein) or through a Web Beacon (as defined herein) when you choose to visit mapleleafeaves.com. Non-Personal Information is used by MapleLeaf as described in this Privacy Policy. USE OF PERSONAL INFORMATION Personal Information may be used by us for the following purposes: a. Providing you with MapleLeaf product information you have requested from us. We may from time to time use your Personal Information to contact you about changes, enhancements or similar notices related to our services; b. If you indicated that you were interested in receiving offers or information from MapleLeaf or our business associates/contractors. MapleLeaf may send you email materials and other mailings about products and services that we feel may be of interest to you. If at any time you would like to end your subscription to any such email materials, follow the directions posted at the bottom of the email material; c. If you enter a contest or other promotion offered on MapleLeaf’s Site, we may, under the rules of the promotion, use your name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion; or d. MapleLeaf may also use Personal Information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest. DISCLOSURE OF PERSONAL INFORMATION We will not sell or rent your Personal Information to anyone. We will only disclose your Personal Information to third parties: a. Where you have specifically given us your consent to disclose your Personal Information for a designated purpose; b. Who are acting on our behalf as our business associates, suppliers or service providers, solely to enable us to more efficiently provide you with the MapleLeaf services. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of MapleLeaf; c. As may be set out in the Terms and Conditions applicable to MapleLeaf, to facilitate the provision of such MapleLeaf service, such as fulfilling legal requirements; d. As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest; or e. In connection with a MapleLeaf company re-organization, merger or amalgamation with another entity, or a sale of all or a substantial portion of the assets of MapleLeaf provided that the Personal Information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information. LINKS TO OTHER SITES AND ADVERTISEMENTS MapleLeaf may contain links to other websites and services. While we try to link only to sites and services that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other companies or websites. This Privacy Policy applies only to MapleLeaf referencing this Privacy Policy. SECURITY The security of your Personal Information is important to us. MapleLeaf takes technical, contractual, administrative, and physical security steps to protect Personal Information that you provide to us. We instruct our employees with access to your Personal Information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business. CHANGES TO THIS PRIVACY POLICY MapleLeaf may from time to time change this Privacy Policy as new MapleLeaf services are added or old ones changed. Changes will be effective when notice of such change is posted on our website. Please check this Privacy Policy regularly for updates by checking the date of "Last Update" at the top of this document. QUESTIONS, COMMENTS OR SUGGESTIONS? If you have questions, comments or suggestions about this Privacy Policy or MapleLeaf’s privacy practices that were not answered here, send us an email. MAPLELEAF USE OF NON-PERSONAL INFORMATION Non-Personal Information is collected or derived by us in the course of operating MapleLeaf services. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a Cookie or through a Web Beacon when you choose to visit our website. In addition to MapleLeaf’s practices related to IP Addresses, Cookies or Web Beacons, Non-Personal Information is used generally by MapleLeaf to monitor and improve the operation of MapleLeaf services, to perform statistical analyses of the collective characteristics and behavior of our users, to measure user demographics and interests regarding specific MapleLeaf services, to describe our services to third parties such as prospective business partners and contractors and to analyze how and where best to use our resources. No Personal Information will be disclosed during these activities. IP ADDRESSES An IP Address is the unique number which is assigned to every direct Internet access point. Many IP Addresses can generally be associated with certain Internet service providers or large organizations. IP Addresses do not contain any Personal Information. When you, through your browser, request a web page or similar Internet information from another computer on the Internet, your browser automatically provides that computer with an IP address to which it will send the requested information. MapleLeaf and IP Addresses: a. Whenever you request a MapleLeaf service web page or certain other similar MapleLeaf content, your browser automatically provides our computers with your IP Address, to which our computers will send the requested information. Each such request is logged by our computers with information including the IP Address of the computer that requested the page and is stored by our computers as needed for the purposes described in this Privacy Policy; b. MapleLeaf may use your IP Address to display more appropriate and relevant content and advertising, such as content and advertising based on your geographic area. Aggregate information derived from IP Addresses may be reported by MapleLeaf to its contractors and partners. For example, MapleLeaf may report to its partners the estimated total number of users accessing a particular area of our Site from a specific province; and c. MapleLeaf may use your IP Address to facilitate the diagnoses and remedy of a technical problem reported by you or our technical team. COOKIES AND WEB BEACONS A "Cookie" is a small text file containing a unique identification number that is transferred (through your browser) from a web site to the hard drive of your computer. The Cookie identifies your browser and will not let a web site know any personal information about you, such as your name and address. Since Cookies are only text files, they cannot run on your computer, search your computer for other information, or transmit any information to anyone. MapleLeaf may use Cookies to: a. Monitor website usage and improve the operation and performance of MapleLeaf Services and to make our services easier and more convenient to use. For example, Cookies help us remember who you are through your browser settings so that we can offer and provide more personalized services (e.g. language preference). b. Measure aggregate user traffic and demographic statistics related to MapleLeaf services and advertisements (e.g., number of users, average time spent, average age and similar statistics). This information helps us to better understand when to update, change or offer new services. This information may be reported, in aggregate form only, to our current business partners. No Personal Information will be disclosed in such reports; Cookies are used on many major web sites. Most browsers are initially set up to accept Cookies. If you prefer, you can reset your browser either to notify you when you have received a Cookie, or to refuse to accept Cookies. You should understand that while MapleLeaf does not require you to use Cookies, certain MapleLeaf Services will not function properly if you set your browser to not accept Cookies. Certain MapleLeaf Services may contain electronic images known as "Web Beacons", sometimes called single-pixel gifs, that allow us to count users who have visited those pages and to deliver co-branded services. Web Beacons are not used to access your Personal Information; they are a technique used to compile aggregated statistics about MapleLeaf web usage. Web Beacons collect only a limited set of information including a Cookie number, time and date of a page view, and a description of the page on which the Web Beacon resides. |
